AI agents for magical
customer experiences
BotDesk is the complete platform for building & deploying AI support agents for your business.
No credit card required
The complete platform for AI support agents
BotDesk is designed for building AI support agents that solve your customers' hardest problems while improving business outcomes.
Purpose-built for LLMs
Language models with reasoning capabilities for effective responses to complex queries.
Designed for simplicity
Create, manage, and deploy AI Agents easily, even without technical skills.
Engineered for security
Enjoy peace of mind with robust encryption and strict compliance standards.
An end-to-end solution for conversational AI
With BotDesk, your customers can effortlessly find answers, resolve issues, and take meaningful actions through seamless and engaging AI-driven conversations.
Build & deploy your agent
Train an agent on your business data, configure the actions it can take, then deploy it for your customers.
Agent solves your customers' problems
The agent will answer questions and access external systems to gather data and take actions.
Refine & optimize
This ensures your agent is improving over time.
Route complex issues to a human
Seamlessly escalate certain queries to human agents when the AI agent is unable to solve the problem.
Review analytics & insights
Since the agent is talking with customers all day, it's able to gather important insights and analytics.
Build the perfect customer-facing AI agent
BotDesk gives you all the tools you need to train your perfect AI agent and connect it to your systems.
Sync with real-time data
Connect your agent to systems like order management tools, CRMs, and more to seamlessly access data ranging from order details to active subscriptions and beyond.
Take actions on your systems
Configure actions that your agent can perform within your systems or through one of our integrations, like updating a customer's subscription or changing their address.
Compare AI models
Experiment with various models and configurations to make sure you have the best setup for your use case.
Smart escalation
Give your agent instructions in natural language on when to escalate queries to human agents.
Advanced reporting
Gain insights and optimize agent performance with detailed analytics.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
API
APIs, client libraries, and components to deeply integrate support into your product.
Whitelabel
Remove any BotDesk branding from the chat widget.
Always improving
Syncs with your systems and learns from previous interactions.
Works like the best customer service agents
BotDesk is designed to work with your existing tools and workflows.
Personalized answers
Your agent knows the logged in user and can retrieve their information to provide personalized answers.
Instant actions
Your agent can perform actions instantly on your systems.
Empathetic & on-brand
Your agent maintains your brand voice and shows empathy in every interaction.
Smart escalations
Intelligently route complex issues to human agents when needed.
Observability
Full visibility into every conversation and interaction.
Interactive Demo
Unlock the power of AI-driven Agents
Works across channels
Easily integrate your AI Agent with various platforms like Slack, WhatsApp, Messenger, and web widgets, ensuring seamless functionality across all.
Secure by default
Your AI Agent ensures the utmost safety by refusing sensitive or unauthorized requests, keeping your data protected at all times.
Enterprise quality guardrails
AI-powered guardrails prevent misinformation and off-topic responses, maintaining professionalism and trust in every interaction.
Works with your tools
Integrate diverse data sources to enrich your agent's knowledge and capabilities.
WhatsApp
Messenger
Instagram
Google Calendar
OpenAI
AnthropicWhat people say
With over 10,000 clients served, here's what they have to say
"BotDesk has completely transformed our customer support. The AI agent handles 80% of our inquiries, freeing up our team to focus on complex issues. Response time dropped from hours to seconds."
"The WhatsApp integration is a game-changer. Our customers love being able to reach us through their preferred channel, and the AI understands context perfectly. Highly recommend!"
"Setting up our AI agent was incredibly simple. No coding required, and it was live in under an hour. The knowledge base feature is brilliant - it learns from our documentation automatically."
"We've seen a 60% reduction in support tickets since implementing BotDesk. The AI handles everything from product questions to order tracking. Our team couldn't be happier."
"The multilingual support and 24/7 availability have been crucial for our international expansion. BotDesk speaks our customers' language, literally and figuratively."
"The analytics dashboard gives us incredible insights into customer behavior. We've optimized our product based on the questions customers ask most frequently."
Enterprise-grade security & privacy
We take security and compliance seriously. BotDesk is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI Agents.
Your data stays yours
Your data is only accessible to your AI agent and is never used to train models.
Data encryption
All data is encrypted at rest and in transit. We use industry-standard encryption algorithms.
Secure integrations
We use verified variables to ensure users can access only their own data in your systems.
Make customer experience your competitive edge
Use BotDesk to deliver exceptional support experiences that set you apart from the competition.
Build your agentNo credit card required